Appointment Scheduling Policy
To book an appointment please call (214) 761-8524.
Text Message Appointment Reminders
Don’t forget your next appointment and take advantage of our convenient text message appointment reminders service!
To start using this feature, simply text the word NOTIFY to 37509. A confirmation message will be sent to your mobile device. To stop receiving messages anytime, simply text the word STOP to 37509.
If you need to cancel an appointment, we kindly request that you allow at least 24-hour notice so that your appointment may be given to another patient who may be in need of urgent care. If we do not receive 24-hour notice there will be a $30.00 cancellation fee billed. Patients with multiple cancellations or missed appointments also may be discharged from our practice. In an event you are running late, please call our office. If you are more than 15 minutes late to your scheduled appointment, you may be asked to reschedule.
Please note that we at North Dallas Dermatology Associates do not sell or market any credit card or financial information to any third party.
In the event a credit balance has resulted from an insurance payment greater than estimated, or for some other reason, we will make every effort to refund the balance within 30 days from the time the credit balance is discovered.
Patients now have access to our new online payment system, which will allow you to conveniently pay your bill online as soon as you receive a statement. This feature is also HIPAA & PCI compliant, which will ensure all patient info, statements and receipts will be securely transferred. To create an account, click on the link below:
Call 911, we do have physicians on call.
Insurance Plans Accepted
We ask that you please check with your insurance company to confirm that we are a participating provider on your health insurance plan and verify your benefits in order to minimize any out of pocket costs. If we are not a participating provider on your plan, you will be expected to pay for services provided at the time they are rendered. Patients will be provided with a receipt to file the insurance claim directly with their insurance provider.
- Accountable PPO
- AETNA Medicare, HMO, POS, PPO
- Assurant Health
- Blue Cross Blue Shield HMO (PCP referral required), PPO, POS
- Bravo Medicare HMO (PCP referral required), Medicare PPO
- Care Improvement Plus
- CIGNA HMO, POS, Open Access, PPO
- Galaxy Healthcare PPO, Medical Savings
- Golden Rule
- Greatwest HMO, Open Access, POS, PPO
- Healthsmart EPO, POS, PPO
- Healthspring Medicare Advantage
- Humana Choice Care PPO, Medicare Choice, Medicare Gold Choice
- Humana Medicare Gold Plus
- IMS PPO
- Mutual of Omaha (Secondary)
- PHCS (the Network)
- Plan Salud
- PPO NEXT
- Principal Edge PPO
- Principal Life
- Secure Horizons HMO (PCP referral required), PFFS
- Texans Plus Medicare (PCP referral required)
- Texas First Medicare Advantage
- Texas True Choice PPO
- Unicare PPO
- United Health Care HMO, NON-HMO
- Universal Medicare
- USA MCO
- Wellcare Medicare HMO
HMO’S (as noted above) and Medicare HMO replacements require a referral from one’s primary care provider (PCP).
North Dallas Dermatology Associates strives to maintain a current list of our in-network insurance companies. Due to the ever changing nature of individual insurance companies, the above list may not be all inclusive.
Download Patient Forms
- Patient Registration Packet (All new patients please complete registration packet prior to scheduled appointment. Print single-sided only.)
- Notice of Privacy
- Follow-Up Visit (Dr. Costner’s patients only)
Access to your Patient Portal
- Presbyterian hospital Dallas – Texas Health Resources
Learn more about dermatological conditions and treatments through our Health Education Centers.
Skin Care Resources
www.aad.org – The American Academy of Dermatology
The American Academy of Dermatology is the largest association of dermatologists in the country. The site includes references for many common skin conditions and treatments and profiles of physicians throughout the United States.
www.skincancer.org – The Skin Cancer Foundation
Everything you need to know about skin cancer prevention, detection and treatment.
www.pedsderm.net – Society for Pediatric Dermatology
An excellent resource that provides links to patient education, support groups and medical references for dermatological conditions of all age ranges.
www.skincarephysicians.com – Skin Care Physicians
This site was developed by the American Academy of Dermatology to serve as a resource for patients and health care professionals that provides current information on the management and treatment of skin disease. It has links for a variety of conditions such as acne, actinic keratoses, aging skin, eczema, psoriasis, rosacea, and skin cancer.
www.asds.net – American Society for Dermatologic Surgery
This site describes common dermatologic surgery and cosmetic procedures, offers before and after photographs and has fact sheets describing a variety of conditions and treatments.
www.skinsite.com – The Skin Site
This site offers a comprehensive list from A to Z on medical and cosmetic dermatologic conditions and treatment. Also offers information about skin care for darker skin types.
www.skinema.com – Skinema
This is a fun website that features celebrities in the movies with skin conditions.
U.S. Department of Health and Human Services Household Products Database
Great resource for ACD patients to refer to and learn about which products they can use.
Next, read about Frequently Asked Questions.